👜 Buying

Q1: Are your products authentic?

Yes — 100%. Every item sold at Beau Luxury is meticulously authenticated by our in-house team of experts. Each piece includes a Certificate of Authenticity, either digital or physical.

Q2: What is your return policy?

All sales are final. Due to the value and unique nature of luxury goods, we do not accept returns, exchanges, or cancellations. Please carefully review all details and feel free to contact us with questions before purchasing.

Q3: What if the item I receive is damaged or not as described?

We thoroughly inspect all items before shipping. In the rare event of an issue, please contact us within 24 hours of delivery with photos and details. We’ll investigate promptly and fairly.

Q4: Do you offer international shipping?

Yes, we ship worldwide. Shipping rates, insurance, and delivery times vary by region. Please contact us for a quote.

💼 Selling / Consigning

Q5: How can I sell my item through Beau Luxury?

Simply send us clear photos and product details via our website or facebook.or WhatsApp . Our team will evaluate your item and provide a quote or consignment offer within 1–2 business days.

Q6: What’s the difference between consignment and buyback?
•Consignment: We sell your item on your behalf. You typically earn a higher return.
•Buyback: We purchase your item directly for a fixed price. Fast and hassle-free.
Q7: Do you only accept Hermès?

While Hermès is our specialty, we also accept select items from other top-tier luxury brands such as Chanel, Louis Vuitton, Rolex, Dior, and more — depending on item condition and market demand.

🔒 Authentication & Certificates

Q8: What is included in your Certificate of Authenticity?

Simply send us clear photos and product details via our website or facebook.or WhatsApp . Our team will evaluate your item and provide a quote or consignment offer within 1–2 business days.

Q9:Can I request re-verification in the future?

Yes. We maintain records for all items we’ve authenticated. If you require reissuance or verification, contact our support team.

📦 Shipping & Payment

Q10: What payment methods do you accept?

We accept major credit cards, bank wire transfers, and selected digital wallets. All transactions are secured and encrypted.

Q11: How long does shipping take?

Once payment is confirmed, domestic orders ship within 1–3 business days. International shipping may take longer depending on customs and location.